Implementation of Supportsuite

 

Service Ticket Tracking

 

To better enable D&V Electronics Technical Support to track customer service calls and requests we will be implementing the online Ticket feature in the D&V Support Centre.

To access the Support Centre go to http://support.dvelectronics.com/

Or go to

the D&V Electronics web site: http://www.dvelectronics.com/

- Select "Support"

- Select " Support Centre"

- Enter your Email Address for the user name

- Password (You can change this after you logon if you wish)

NOTE: New users can submit a ticket without logging on. A user name and password will be provided.

After your ticket has been received, a member of our staff will review it and reply accordingly.

NOTE: Please do not reply to the ticket by email, you must reply online.

You can check the status of / or reply to your Ticket online at: http://support.dvelectronics.com/

 

PLEASE NOTE: for users that have registered previously your new user name is your email address. Your Password is the same. If you receive a message that your user name is invalid please register again.

New Users can request access to the Support Centre by following the link below.

Download Section Includes:

• Software
• Firmware
• User's Manuals

Knowledgebase:

• View "how to" documents
• Technical Support Documents.